标题: Raith China（锐时科技）招聘现场服务工程师 [打印本页] 作者: raithchina 时间: 2019-11-20 10:32 标题: Raith China（锐时科技）招聘现场服务工程师 Raith is a leading precision technology solution provider for nanofabrication, electron beam lithography, focused ion beam fabrication, nanoengineering and reverse engineering applications.
The headquarter is in Dortmund, Germany, it works as close as possible with customers in the most important global markets through subsidiaries in the Netherlands, the USA and in Asia(Hong Kong & Beijing) and through an extensive partner and service network.
Customers include universities and other organizations involved in various fields of nanotechnology research and materials science – as well as industrial and medium sized enterprises that use nanotechnology for specific product applications or produce compound semiconductors.
Because of the successful working in past years, we had a large installed base in China already. To meet the increasing market demand and better service in China, we are looking to fill the following full-time position at our Beijing office.
Field Service Engineer 现场服务工程师
Location: Beijing office, Raith China
Number: 1
Your responsibilities:
Site preparation, installation and warranty support for new systems
Fault diagnose and execution of repairs
Customer support (by telephone, email, remote access, or other ways)
Recording and reports in local systems
Cooperate with other departments (Sales and Order desk) on pre-sales issue, installation post processing, service offers and parts
Develop and keep good relations with the customers
Feedback to production and engineering for continuous product improvement
Actively involvement and participation for service projects ad meetings
Comply with company rules and regulations, assistant service manager to achieve the company required performance indicators
Your qualifications:
Master or bachelor’s degree in science / engineering
Knowledge of analogue & digital electronics, high precision mechanics, ultra-high vacuum and high-tension
EBL, SEM or SEM-FIB service experience (installation, maintenance, troubleshooting and repairs) is preferred
Willingness to travel for business
Ability to communicate in English and Chinese mandarin (written and spoken)
Ability to work independently and effectively without much supervision
Ability to work with customer orientation and passion